Report: #1492782

Complaint Review: La-z-Boy -

  • Submitted:
  • Updated:
  • Reported By: Andre — United States
  • Author Not Confirmed What's this?
  • Why?
  • La-z-Boy United States

La-z-Boy product broke in 6 months...takes forever to someone come and take a look and see if they will replace when it's under warranty

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Bought a recliner 6 months ago at lazyboy. Yesterday it broke when I was sitting (I’m not that fat) called customer service and the first date available is in two weeks or a day that would work
for me in 6 weeks...so I’m here taking a day off/changing schedules work because lazy boy bad customer service...

if I can’t make it that day it would be another two weeks...It’s ridiculous they can only come on a random day per week or two weeks for such an expensive chair that lasted only 6 months. I’m really disappointed in the quality of the chair/recliner and the bad customer service

This report was posted on Ripoff Report on 03/10/2020 01:10 PM and is a permanent record located here: https://www.ripoffreport.com/report/lazboy/product-broke-monthstakes-see-1492782. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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