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Report: #1517600

Complaint Review: Lens - Augusta Georgia

  • Submitted:
  • Updated:
  • Reported By: Mirabai — Oakland United States
  • Author Confirmed What's this?
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  • Lens Augusta, Georgia United States

Lens.com Changed the terms and conditions of their rebate without informing me then told me it was too late to receive it. Augusta Georgia

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Lens.com advertising a $30 rebate on their contact lenses. I received the contacts and immediately sent in the rebate. For some reason I received an email saying it was denied and to resend the rebate by April 15th. The original terms and conditions that I signed and that they still have on their rebate applicaiton says they need to receive it within 12 weeks of your order. 

I called and was informed that they changed their terrms and conditions so that they have to receive it within 8 weeks and because of this my rebate offer expired as of today. 

Dont order from them. They are scammers.

This report was posted on Ripoff Report on 04/12/2022 02:15 PM and is a permanent record located here: https://www.ripoffreport.com/report/lens/augusta-georgia-dotcom-terms-1517600. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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