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Ripoff Report | Lowes Review - Lowes will not come get a return
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Report: #1516994

Complaint Review: Lowes -

  • Submitted:
  • Updated:
  • Reported By: Mary — NJ United States
  • Author Confirmed What's this?
  • Why?
  • Lowes United States

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I canceled to return a 300 lb item. Lowes in mantua NJ- horrible. They will not work with me to come get the return wanting to inconvenience me . So I escalated it to lowes executive team . More of a joke.

They just go back and forth . What's going to happen is time will just go on and they won't let me return it to get my money back 

This report was posted on Ripoff Report on 03/19/2022 04:41 AM and is a permanent record located here: https://www.ripoffreport.com/report/lowes/come-return-1516994. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#2 Author of original report

Yes lowes has a responsibility if they deliver it

AUTHOR: Mary - (United States)

POSTED: Sunday, March 20, 2022

 You are incorrect. Lowes or any company delivers an item , especially an extremely overweight item, the return is done via the same way . Picking it back up. Do not comment unless you have correct facts.

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#1 Consumer Comment

Lowes

AUTHOR: RICK - (United States)

POSTED: Saturday, March 19, 2022

Lowe's is under NO obligation to come pick it up.  You want to return something, it's up to you to get it back to the store.  Did they deliver it to you?

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