Complaint Review: Petco - Franklin OH
Petco 3464 Towne Blvd Franklin, OH 45005 (513) 422-7641 firstname.lastname@example.org Did not Train Family Dog & refuses to give them a refund Franklin OH
*Consumer Comment: Unreasonable..Yes..But not them
*Author of original report: Just wanted everyone to know how unreasonable Petco is no matter how a person handles the complaint. Only arrogant AH cannot read between the lines!
*Consumer Comment: Oh Brother
6/23/2019 Petco Corp. I am writing the Petco Corporate in reference to your location at Towne Blvd in Franklin Ohio & the disreputable practice that this store & your corporate office has taken in reference to not refunding the deposit given this store by my elderly parents on a fixed income to simply train a beloved but unruly Black Lab from jumping on people & to simply be led on a leash.
My parents were not able to attend these training sessions, so their pet went untrained. This location clearly stated that they would refund my parents their deposit when they presented their receipt. They did return to the store with their receipt only to be spun to your corporate office for resolution. Your office agreed the money should be refunded in full but Corporate referred my parents back to the store to no avail?
I personally went to this location in behalf of my elderly parents yesterday & notified the Store Manager of my complaint & demanded that the store honor their refund by Friday June 28, 2019. I recorded my conversations with the Mgr. & the cashier with their knowledge so that no account of my statements or theirs could be misconstrued.
This pet in question has been given away to new owners since my elderly parents could not safely maintain or properly care for and provide the great home their beloved pet deserved that your trainers could not train? My son, a Marine, has worked with a company that trains dogs on bomb detection for Law Enforcement & has went to School specifically for expert knowledge in Dog Training, unfortunately he lives out of state so hence the need of your stores services.
I’d like to make mention of various Television shows that prove abandoned dogs can be trained without an owner & then given homes with total strangers that simply receive an already trained dog. I myself have personally owned an advertising bus in the past & fully understand power of media when exploited for a particular purpose.
This story can be a great human interest & animal welfare production: After June 28, I will retain Legal representation at great personal cost in behalf of my parents to acquire their full refund in cash & only cash along with whatever costs said Legal representation incurs. In addition, I will establish a new business designed to specifically target your organization as my first account to assure that your bottom line nationwide suffers greatly.
Like the stench of smoke my outreach with local & national media campaigns will linger for years to come! I am sick of the disreputable practices of so many organizations including yours that I will pick up the Cross to assist my parents & others like them as an everyday enterprise to combat disreputable practices by mismanaged, fraudulent corporations including yours.
I hope that we can immediately resolve this matter & refund my parents their deposit in full & in their possession by Fri, June 28, 2019. Store in question: Petco 3464 Towne Blvd Franklin, OH 45005 (513) 422-7641
This report was posted on Ripoff Report on 06/28/2019 09:19 AM and is a permanent record located here: https://www.ripoffreport.com/report/petco-towne-blvd-franklin-oh/customerrelationsdotcom-did-1481135. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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