Complaint Review: Portfolio Recovery Associates LLC -
- Portfolio Recovery Associates LLC United States
- Phone: 1-800-772-1413
- Category: Collections
I called "Portfolio Recovery Associates, LLC" on 05/05/2020 and spoke to Pete Peterson in regards to a debt they have under my name and in collections in the amount of $3,257.70. After attempting to negotiate and work out a deal, he transferred me to his manager named Robin and she spoke to me on available options. I listened, but explicitly mentioned several times that I could not accept their offer. Again, I said that to them multiple times given that I could not commit. Well, they went ahead and WITHOUT my permission entered me into an agreement to pay $2,433.50.
It states (I have their documentation of this payment plan...they sent to my home). They basically put that I accepted her offer and placed me in a payment plan that I never accepted. This is a deceptive practice that preys on the vulnerable and without my permission puts me in a terrible predicament to defend myself. According to Pete Peterson, I am ALLEGEDLY being sued and this debt is in civil court (they didn't want to provide me with any proof). Stating that I agreed to this payment plan sets me up to lose that case because if I didn't notice, they could have claimed that I failed to uphold my payment plan...thereby I lose my case.
I only found out about this payment plan because I called a few days later and their new agent informed me about it. This is lying and an ignoble practice.After calling them and telling them I did not consent to this payment plan and it is falsified, they still continue with it and just sent me a letter asking for payment. They aren't listening.
My biggest concern is that if I did not call again I wouldn't have known about this plan they entered me without my consent. And if this matter is truly in court, this shows that I am in violation when in truth I never agreed to this deal. They have a recording of our call and I demand they be held accountable.
They violated Sections 805, 807, and 808 of the Fair Debt Collection Practices Act.
"Portfolio Recovery Associates, LLC should be held responsible for falsifying my consent into a payment plan. This is a deceptive practice, against the law, and intended to further implicate me in the debt. I look forward to pursuing this matter because the potential damage that could have been done shouldn't be taken lightly. I wonder who else have they done this to.
This report was posted on Ripoff Report on 05/15/2020 07:16 PM and is a permanent record located here: https://www.ripoffreport.com/report/portfolio-recovery-associates/falsified-consent-payment-did-1495291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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