Complaint Review: Quicken Loans -
We were going to re-fi a VA loan when we found out that they were charging outragious rates and fees so we called and emailed to cancel. So we thought all was fine until they charged our credit card $500.00 and said they had to appraise the house. Well they were suppose to come in and inspect the outside as well. So they said they did a driveby but They only used a RE Listing pic before we purchased the home 2 years ago.
So After we spoke to the Capital One and they sent us the dispute paperwork we had against Quicken Loans for Stealing our money the pics were from the 2 year ol listing so they lied there. Ok we had to speak to Quicken Loans Finance Dept or Complaint Dept so they got back to us a week later, ok but that same day they said they would contact us on tuesday 8/27/2019 they had a person come and take pics of our house.
We have the guys Conn. license plate # and pics of his car and plates. So Quicken send me an email today with that pic the guy took on Tues 8/27/2019 was on the file this liar at Quicken Loans name is Michael Zambo ...So bottom like is he lead us on to have another Quicken worker or a hired crook from Conn. his license plate number of oa dark blue 4 door dark grey car is (((REDACTED))) the driver had glasses and light short hair and was tall and had a badge. I will report this License Plate to the Mass nd CT police.
This report was posted on Ripoff Report on 08/27/2019 01:52 PM and is a permanent record located here: https://www.ripoffreport.com/report/quicken-loans/all-em-steal-lie-war-veterans-1484148. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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