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Report: #1482444

Complaint Review: Sprint Wireless - Overland Park KS

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  • Reported By: Closs — Apex NC United States
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  • Sprint Wireless 6200 Sprint Pkwy Overland Park, KS United States

Sprint Wireless Sprint, Sprint PCS Sprint Nextel GTE Sprint US Sprint Scamming marketing practices Overland Park KS

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Please be aware that offers like BOGO (buy one get one free) are completely unclear and false. What sales associate explain over a plan is not sure an accurate, not adjusted to the real plan. My advise  if the offer looks very good, it is not real. Sprint is not a reliable company.

Bills can rise 30% without fear notice. Contract says they are obligated to give notice of any plan change then you are pushed to opt for e-bill that contain the amount, due date and pay your bill tab on the first page so they can be sure the customer never have to go to the last  page of an 18 pages  bill to find the notice about the changes.

Customer service is terrible, claims at the store are not taken saying you have to claim by phone, claims by phone are not taken saying you have to claim at store. Nobody take care of your concern while your bill change month by month, if you don't pay they even have the right to charge the credit card on file. Finally they are allowed to charge what ever they want. Scam!

Cell phone is not a luxury device, is something necesary in today's life and government is not regulating accordingly.

Period bill cycles are very unclear and difficult to understand, month by month your bill change unexpectedly for an unlimited plan, sprint surcharge fees never understable.

Scammy company please advise.



This report was posted on Ripoff Report on 07/24/2019 11:40 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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