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Report: #1522650

Complaint Review: StubHub - San Francisco California

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  • Reported By: Delaina — Madison AL United States
  • Author Not Confirmed What's this?
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  • StubHub 199 Fremont Street Fourth Floor San Francisco , California United States

StubHub, Stubhub Sold tickets and they still haven’t paid me San Francisco California

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I sold tickets for Music Man show for Nov 3rd. It is now 2 weeks later and I still haven’t gotten paid.
Every time I call customer service (which you have to Google the number because it is NO WHERE on the app) they have some excuse or they say give it another day. I got an email saying the payment processed on Nov 11th, but it has never shown in my bank.

I called today, and at first they were give it another day (today is the 17th…it doesn’t take that long for a payment to show in a bank!) I then asked to speak with a supervisor (my 2nd time to speak with one) and I was told there was a problem with the payment and now it’ll take 13 more days to see my money!

Every time I speak to anyone there they sound flat like they are reading from a script and don’t care about the issues of getting the matter solved, they got the money and we are just out of luck!

This report was posted on Ripoff Report on 11/17/2022 09:05 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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