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Report: #1513149

Complaint Review: Swift Funds -

  • Submitted:
  • Updated:
  • Reported By: Debra — Winterville United States
  • Author Confirmed What's this?
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  • Swift Funds United States

Swift Funds Swift Funds Financial No documentation...continued calls

*Consumer Comment: Feel free to...

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I signed up for Stretch Zone in Greenville, NC in May. I received services until the end of June at which time I hurt my back and was unable to return due to no fault of Stretch Zone. I was advised by my medical provider not to continue services. I advised Stretch Zone of this after several attempts to contact them I was able to reach them via FaceBook Messenger. They tried to talk me into continuing but I advised them I would follow my treatment plan and asked for a refund.

They told me to get a letter from my medical provider and they would send it to corporate to see if I could get a refund. I have heard nothing back. Until a couple of days ago and now apparently I have been turned over to a collection agency for $469.00 for services not received or requested. The collection agency said it was because I did not cancel my account. I am not really sure how that is possible since I obviously told them I could and would not be back and had even requested a refund. I have reached out to the company to make sure this is not some type of SPAM, but again I have not heard back.

I never received the first call, email or statement in the mail regarding any charge or payment due. I do not understand how people can do business like this.  I would obviously like for any "debt' they think I owe to be erased and my credit restored (if it is in fact in jeopardy) and I would love a refund for the month I was medically advised not to go. I would also like for any other consumer to be aware and BEWARE of this company. 

Swift Funds continues to call and say they have sent an email which I have not received. They said it is something wrong with my email...it is yahoo...there is nothing wrong with yahoo....I have never received a statement of any kind from any one...just threatening phone calls. I am 40 years old and have perfect credit. This is ridiculous!

 

This report was posted on Ripoff Report on 10/26/2021 05:17 PM and is a permanent record located here: https://www.ripoffreport.com/report/swift-funds/financial-no-calls-1513149. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Feel free to...

AUTHOR: Karl - (United States)

POSTED: Wednesday, October 27, 2021

mail a copy of your Ripoff Report to your Attorney General and also mail copies to all of your Local TV News Stations. Put it to the attention of: “Investigative Reporter”.

Good luck to you!

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