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Report: #1531478

Complaint Review: T-Mobile - Federal Way Washington

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  • Reported By: RuthyG — Federal Way United States
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  • T-Mobile 32225 Pacific HWY S STE 202 Federal Way, Washington United States

T-Mobile Charged for service after I dropped them Federal Way Washington

*General Comment: Paid in arrears

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I signed up for T-Mobile cell phone service about 2 years ago. It was $40 for one line. However, each month the rate went up. Very quickly it got up to $63 per month. Then they began charging another $5 for people like me that don't do finances on-line. That did it for me. I switched to Consumer Cellular 10 days before my next T-Mobile bill was due. CC informed T-Mobile of the switch. However, T-Mobile has devised a legal way of charging me for another month ($63), even after they are no longer my service. It seems their company motto is not customer service, but rather Greed.

This report was posted on Ripoff Report on 03/05/2024 11:32 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Paid in arrears

AUTHOR: Flint - (United States)

POSTED: Tuesday, March 05, 2024

 Postpaid cell phone service is paid in arrears, so you would owe for the last month of service. Depending on when you cancel you could end up with two payments rather close to each other. It's always best to cancel service near the end of a billing cycle.

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