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Report: #1528812

Complaint Review: Trafford Publishing - Bloomington IN

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  • Reported By: Greg — Omaha United States
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  • Trafford Publishing 1663 Liberty Dr Bloomington , IN United States

Trafford Publishing refuses to refund my paym of $1,799 Bloomington IN

*Consumer Comment: And?

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On September 8, I purchased a publishing package from Trafford Publishing co. and was told that a person from production would contact me by email by Monday of the following week.  A week and a half went by before I called Eve and she returned my call (these people do not answer their phones) and apologized for not getting back to me. 

She sent me the email with a document to be submitted with my manuscript.  I went through the document and decided that due to the lack of response and the details requested for publishing that I did not want to work with this company as it was clear that I would pay the money and do most of the work. 

I immediately requested a refund and now have been subjected to an ongoing runaround where people do not answer their phone or emails.  The consultant who is supposed to make the decision called me back once and I missed the call, he could have and should have simply answered by two emails. 

This company has done no work on my behalf, because I have not sent my manuscript, therefore, there is no reason to not send my refund.  


This report was posted on Ripoff Report on 09/19/2023 11:53 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment


AUTHOR: Rick - (United States)

POSTED: Wednesday, September 20, 2023

You just changed your mind. That means you broke the contract. You have no basis to ask for a refund. A little bit of slowness is unpleasant, but it is not a breach of contract. They were clearly still in touch and willing to work with you.

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