Report: #1486320

Complaint Review: Uber - San Francisco California

  • Submitted:
  • Updated:
  • Reported By: Kelly — Magnolia United States
  • Uber San Francisco, California United States

Uber Someone fraudulently charged my Uber account for a ride and a large tip. Uber refunded the fare, but not the tip! San Francisco California

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Some stranger in another city fraudulently accessed my Uber account, and charged a ride fare as well as a large tip (twice the amount of the fare). I immediately contacted Uber, who quickly refunded the fare. Great! But they will not refund the large tip ($70!) because "that money went to the driver."

I don't care, I want my money back. I was ripped off. Uber recognized that fact by refunding the fare. And yet I can't get my money back for the tip? Who knows what even happened, the driver might have been the fraudster, I have no idea. Uber needs to make me whole, and I mean completely whole, for the fradulent charges.

This report was posted on Ripoff Report on 10/13/2019 06:43 PM and is a permanent record located here: https://www.ripoffreport.com/report/uber/san-francisco-california-tip-1486320. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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