Complaint Review: Verison -
Verison promised multiple deals to upgrade my phone and add a line, afyer I upgrade my phone they dont honor the deals made with there loyalty, leadership team, and cutomer service.
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Promised $200 off an upgraded phone, $150 gift card to add a line, Play more unlimited plan for $70 a line, $20 activation fee, my military discount applied, the auto play discount applied, I waived the proction plan which they still charge me for.
Spent 28 hours over 3 days on the phone, visited 7 stores, and chatted online for hours and still cannot get what was promised on recorded lines
This report was posted on Ripoff Report on 07/21/2020 07:21 PM and is a permanent record located here: https://www.ripoffreport.com/report/verison/promised-multiple-deals-phone-1497895. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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