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Report: #1493003

Complaint Review: Vividseats - Chicago il

  • Submitted:
  • Updated:
  • Reported By: Teresa — Eagle River AK United States
  • Vividseats 1111 North Canal Street Suite 800 Chicago, il United States

Vividseats Will not refund money for a sporting event postponed by major league baseball due to coronavirus Chicago il

*Author of original report: ESPN preferred vendor

*Consumer Comment: Well

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We bought 4 premium tickets to a Boston Red Sox game that has been postponed by the MLB due to coronavirus precautions, vividseats refuses to issue a refund.  There is no reschedule date, but even if there was we are from 4000 miles away and will be in Boston for only one specific weekend.

They state the will reissue the tickets for the date the game is rescheduled, if it ever is, but again we are not in a position to attend this sporting event if it is held on a date other than when it was originally scheduled for.  Customer service was not helpful, I have tried to rectify this through them. 

This report was posted on Ripoff Report on 03/17/2020 09:47 AM and is a permanent record located here: https://www.ripoffreport.com/report/vividseats/chicago-il-refund-money-event-1493003. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

ESPN preferred vendor

AUTHOR: Teresa - (United States)

POSTED: Tuesday, March 17, 2020

When looking for tickets, if a person is on the ESPN website  you are redirected to the Vividseats site as their perferred seller.  One would assume that as a reputable business ESPN would only direct it's customers to reputable vendors, not ones that would capitalize on a national health emergency in order to exploit a possible loophole. 

In these times one would hope that as citizens of the US we would stand together, not cause each other more distress.

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#1 Consumer Comment

Well

AUTHOR: Stacey - (United States)

POSTED: Tuesday, March 17, 2020

You bought tickets through a third party seller therefore it is their rules. If you had bought the tickets through the BRS site then you may have had better luck. Good luck with that

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