Complaint Review: Vroom - Houston Texas
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Sold my vehicle, they claim payment sent via FedEx but sent without signature required, I have not received payment, FedEx has been unhelpful and I’ve spent in excess of 16 hours on hold, another 3 hours spent being passed between various departments, all with inconsistent "next steps”, ineffective escalation and as of 26Mar21 still no payment or even a hope for quick resolution. This is an ongoing unnecessary nightmare. Stay far far away from Vroom. They cannot be trusted!
This report was posted on Ripoff Report on 03/27/2021 12:18 PM and is a permanent record located here: https://www.ripoffreport.com/report/vroom/houston-texas-beware-1506465. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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