Report: #1506465

Complaint Review: Vroom - Houston Texas

  • Submitted:
  • Updated:
  • Reported By: DC Vroom Client — Washington DC United States
  • Vroom Houston, Texas United States

Vroom BEWARE! Horrendous experience still unresolved Houston Texas

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Sold my vehicle, they claim payment sent via FedEx but sent without signature required, I have not received payment, FedEx has been unhelpful and I’ve spent in excess of 16 hours on hold, another 3 hours spent being passed between various departments, all with inconsistent "next steps”, ineffective escalation and as of 26Mar21 still no payment or even a hope for quick resolution. This is an ongoing unnecessary nightmare. Stay far far away from Vroom. They cannot be trusted!

This report was posted on Ripoff Report on 03/27/2021 12:18 PM and is a permanent record located here: https://www.ripoffreport.com/report/vroom/houston-texas-beware-1506465. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion


AUTHOR: Jeff - (United States)

POSTED: Monday, April 05, 2021

Reach out to me as soon as you have a minute, I can help you. This is no scam either, look me up before you call or email me, I'm a real guy, haha...

Jeff Firman

469-424-3033 ext 536


I won't waste any of yours or my time..


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