vroom/texas direct auto Fraud stafford Texas

“please check their website again, on their main page, they are advertized in huge front with ACCIDENT FREE”

That statement was challenged but you are unwilling to respond. It is evident that you are now aware there was no fraud. Thanks for clarifying!

Please check their website again, on their main page, they are advertized in huge front with ACCIDENT FREE, AND 128 multiple inspection

- I did check their main page..and several other pages, but could not find this statement.

The only thing I did see was this statement

Every car we sell has a clean title and an accident-free AutoCheck® vehicle history report. Cars are inspected for safety, mechanical, and cosmetic issues.

Now, one thing that WAS on their site is that they offer a 7-Day return where they will even pay for the shipping back. It appears you got it inspected within the 7 days but notihing about you taking them up on this offer after you found out.  Instead you decieded to try and get it fixed and decided to attempt to change their conditions by wanting them to give you a credit.

By the way even IF they claim to have a 128 point inspection, with well over 20,000 parts on the average car what do they consider a "point" and which 128 did they look at?

“what's the purpose of selling car online, and you have to fly over to check out the car before you purchase it?”

To avoid purchasing a car with damaged leather and misaligned fenders.

“please check their website again, on their main page, they are advertized in huge front with ACCIDENT FREE”

Nope, don’t see it. Perhaps you can provide a screen shot.

“everybody knows there wont be any report on carfax nor autocheck, if the accidents were not reported”

That’s why it isn’t fraud. For some reason you believe the dealer is required to inform the buyer of previous accidents for online sales. That’s your fantasy. Perhaps you are delusional.

They dropped the ball on the coolant level. Get over it.

Some people think the law will change by repeatedly making the same false claims. Try providing some new material in your next comment.

sounds like someone is secrectly working for the dealership, why dont you use your real name here, since you know this is internet, make sure you know this transaction take places on internet as well.

1. Vroom.com guarantee their car and been selling their vehicle on internet with 7 day moneyback guarantee, we, as consumer who choose not going to dealership but rather buying via online, of course we can only check the car after we obtained the car, what's the purpose of selling car online, and you have to fly over to check out the car before you purchase it? Please check out Carvana.com and to see how they practice their model, Vroom.com who bought and merged with Texas Direct Auto are the main competitor now.

2. please check their website again, on their main page, they are advertized in huge front with ACCIDENT FREE, AND 128 multiple inspections, everybody knows there wont be any report on carfax nor autocheck, if the accidents were not reported and going through the process without insurance or police involved.  If they are addressing that they only care about the Autocheck report, did they mention anything after their 128 points inspection? if not what good is their inspection? and yes I took all the pics of the seams and the paint on phone, everything should have a date and time when it was inspected by the mechanics, which was inside the 7 day gurantee and i dont believe anywhere you can get the car painted, fixed within 2 days.

3. No, they are not required to inform us, IF AND ONLY IF they are not selling it online with their applausible big title on their website, addressing that the vehicle has no accident before, and they inspect every car with a 128 points inspection.  Even if they addressing that they use Autocheck, did they put in fine print addressing that autocheck might have no accident record if the owner didnt claimed through insurance or filed a report at the time of the accident? If not they should not advertized in big bold print as one of their guarantee that the vehicle they had are accidents free, do you see local dealership advertise their vehicle are accident free? PLUS I address the issue with the salesman, and i doubt he never checked the car first place himself since he and the car was in different location, and just giving out false promises about the car, and all I was looking was either a formal apology else I would like to return the car within their period and guideline, they came back with $250 and quoted "This reimbursement is to show appreciation for entrusting us with your business" They could at least apologize for overlooking the facts on the vehicle, even though we know they wont admit anything with their wrongdoing on their side. 

if I was to purchase the vehicle AT dealership, then whatever you listed and pointed out was correct, but I was using their service via internet and purely everything was done online, this is definitely internet fraud

“Upon first look around the vehicle” you saw the hole in the leather yet you accepted the vehicle and you had the vehicle inspected by mechanics after the sale.

Your dissatisfaction with the cost is a case of buyer’s remorse.

“I then contacted my salesman,  Thomas Lartey, explaining the issues and Vroom has stated on their website that every vehicle was accident free and been thru 129-points inspections.”

Their website states, “You will never find a vehicle in our inventory that has had an accident reported to AutoCheck.” Are you prepared to prove any prior accidents were reported to AutoCheck prior to your purchase date?

“Not disclosing that the car had been previously wrecked is already deceptive especially for and internet transaction”

Why do you think they are required to inform the buyer of the vehicle’s accident history?

Nothing in your complaint supports your claim of fraud.