wawanesa malicious criminal institution

They are based in Canada but also do business in the United States with agencies in California, Oregon and many states, however, the way they run their business is scandalous and criminal. It works like a Ponzi scheme they take money from consumers that want a low price however do not protect you or represent you when there is a claim. Instead, this is what they do, immediately side with the other party without checking out the facts while punishing their own clients with higher deductibles for something they didn't do.

Another thing they do is hire some of the most incompetent, stupid and rude and uneducated  people possible that will berate, talk down to you and piss you off.  You can file as many complaints to the Department of Insurance however, they are still in business and that is the problem.

Mercedes Betanco and Nicole Mcguire and every other adjuster we had to deal with just gaslight you and make you perpetually angry. Absolute s**t backwards company.  As of 2020, there were over 186 consumer complaints tallied on the CA Insurance Commissioner site from angry and unsatisfied former clients. Don't waste your time and money with them as they will not represent you when something happens.

Company Complaint Information (ca.gov)