Complaint Review: 4 Wheel Parts - Compton California
- 4 Wheel Parts 400 W. Artesia Blvd. Compton, California USA
- Phone: 1-877-260-5452
- Web:
- Category: Auto Parts
4 Wheel Parts / Richard Martinez Extorded me for money due to their mistakes Compton California
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I ordered a lift kit which was advertised for 1,592.00. The order was placed over the phone by a salesman named Nick. The Total cost came to 1,792.00. When I placed the order I was informed two of the Fox shocks would be on back order and I would receive two other shocks so that I could use my truck while waiting for the back ordered shocks. I asked if I was going to be charged for the shocks and Nick said yes. At this point, I stated I would shop elsewhere. Nick then informed me and stated his supervisor approved the shocks free of charge.
However, when I received the invoice with the parts, I discovered I was charged for the shocks. I spoke with Richard Martinez who said he would not credit the charge back unless I returned the shocks. I returned the shocks and have not been re-imbursed. Once I received the lift kit, I discovered the Pitman arm was in-correct. 4WP made me pay for the correct one before they would ship it to me. I returned the one that did not fit and have not been reimbursed. As I attempted to install the kit, i discovered that all of the parts were wrong. After several calls to 4WP, they did nothing. I contacted Pro Comp who provided me with the correct part numbers which I relayed to 4WP.
Once 4WP found their mistake, I received a phone call and an E-Mail from Richard Martinez who stated that the correct parts for my vehichle were going to cost an additional 200 dollars. Richard Martinez stated I would not receive the correct parts to finish the install unless I paid the 200 dollars first. I informed him that the advertised price was 1,592.00, which I had already paid in full. He stated that he did not care, and he would not honor the price as advertised. Due to my truck being partially assembled, I was forced to pay the 200 dollars to get the correct parts. Dealing with 4WP has been my worst buying experience ever. I would not recommend purchasing any product from them. THEY WILL RIP YOU OFF!!!!!
This report was posted on Ripoff Report on 02/07/2015 06:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/4-wheel-parts/compton-california-90220/4-wheel-parts-richard-martinez-extorded-me-for-money-due-to-their-mistakes-compton-cali-1207510. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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