Complaint Review: ABC Financial - Grass Valley California
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- Author Not Confirmed
- ABC Financial 562 Sutton Way Grass Valley, California United States
- Phone: 1-800-897-6877
- Web: https://www.google.com/search?q=myc...
- Category: Health Clubs & Gyms, Financial Services, Credit & Debt Services
ABC Financial, Myiclub.com Unable to reach company - computer system only. Went to supplied web site, no place for me to enter new info. This seems to be a rip off company Grass Valley California
*UPDATE Employee: ABC Financial
*Author of original report: ABC FINANCIAL - CALL AND CAN'T REACH A REAL PERSON, EMAIL GIVEN INCORRECT
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My debit card was lost on vacation so I had to cancel - it was found the next day and I reinstated. In that one day period my club member and Amytime Fitness Grass Valley , CA (530-887-1285). In that one day period my monthly membership went through and was returned "account cancelled. I received a call from Eric Riley, I received a call from Eric Riley from ABC Financial - phone number 1-800-897-6877. He asked me to call the number provided OR go online at myIcluboneline.com. I calaed the number and received a automated system, it would not ALLOW ME TO SPEAK WITH A REAL PERSON. So I followed the prompts and put my card info in - it was not accepted. I was not given a prompt to speak with a REAL PERSON. I went to the web site and it is a login for club owners, NOT MEMBERS!
All I want to do is pay my bill! What kind of company is this? It seems unacceptable. PLEASE NOTE: i have no idea where this company is located, this information was not provided.
I do not want to be associated with a gym that uses this company: ABC Financial
This report was posted on Ripoff Report on 12/29/2017 01:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/abc-financial/grass-valley-california-95945/abc-financial-myiclubcom-unable-to-reach-company-computer-system-only-went-to-supplie-1419925. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
ABC Financial
AUTHOR: Stephanie - (United States)
SUBMITTED: Tuesday, January 02, 2018
Hello,
We regret to hear your recent experience with ABC Financial Services was not a satisfactory one. We would like the opportunity to review your account and see that proper action has been taken. We strive to address all consumer feedback, positive or negative, and want to make sure your situation was handled properly.
Unfortunately, we were not able to locate your membership with the information provided in this post. Please email our member support team at membersupport@abcfinancial.com with either your 9 digit agreement number or the home phone number that is listed on your account so that we may look into this for you.
Customer Relationship Specialist
ABC Financial Services
#1 Author of original report
ABC FINANCIAL - CALL AND CAN'T REACH A REAL PERSON, EMAIL GIVEN INCORRECT
AUTHOR: Deborah - (United States)
SUBMITTED: Friday, December 29, 2017
I have gym membership with Anytime Fitness, Grass Valley, CA. While on vacation this month I thought I lost my debit card so I moved funds to savings and cancelled card. I found the debit card the next day and called my bank and re-instated it. In that one day period my monthly fee for my gym membership can through and was returned. I received a call from Eric Riley at ABC Financial asking me to contact them to update payment information. The contact information Eric Riley at ABC Financial gave me as phone: 1-800-897-6877 OR online my I club online.com. When calling the phone number I only receive an automated system which will not allow me the choice of speaking to a REAL LIVE person. I went through the automated system, however, it rejected my debit card information. I then went online to update information and the web site Eric Riley at ABC Financial gave me; my I club online.com. This site does not allow any way to enter member information, it is a web site for club owners/investors. This company appears to be a front for something unethical. Why can't I find a REAL LIVE person to help me? Why is the web site given not usable for a member? Why can't I find any location information on ABC Financial? I'm seriously considering canceling my gym membership with Anytime Fitness, Grass Valley, CA as I'm alarmed they are associated with this unethical/unprofessional company.
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