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Report: #792382

Complaint Review: Ace Industrial - Burbank California

  • Submitted:
  • Updated:
  • Reported By: Jayrm — manitou Manitoba Canada
  • Author Confirmed What's this?
  • Why?
  • Ace Industrial Burbank Burbank, California United States of America

Ace Industrial YEP--------CROOKED BUNCH Burbank, California

*UPDATE Employee: Quality Home Construction

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I too have dealt with these goons and yes----I got ripped off too.Over the past few years I have told every one of them that called  that if they got a chance to F off they should take it! It got quite a bit more desriptive than that, and I was sure after my second most recent rant (about a month ago) they would leave me alone.I used every single bad word that I knew and told them to put me on a do not call list, to which the salesman agreed.I also informed him about sex and travel (F off), just to make my point very vivid and clear. All was well until a week ago when their accounting manager called and asked politely in a southern drawl ---how yall doing? My instant response was--------do you fkn idiots not get it? He informed me that he had noticed I was on a do not call list and he was just calling to see how that was working out for me!!!!!  Are you serious ???????? My advice is if you ever hear the words Ace Industrial in a conversation----hang up the phone! I sure wish I would have done just that way back at the time of the original scam. 

This report was posted on Ripoff Report on 10/26/2011 12:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ace-industrial/burbank-california-/ace-industrial-yep-crooked-bunch-burbank-california-792382. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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#1 UPDATE Employee

Quality Home Construction

AUTHOR: Customer Service Manager - ()

POSTED: Tuesday, December 17, 2013

Quality Home Construction,

I am sorry to hear that your order process was not to your satisfaction. Ace Industrial Supply does not keep any credit card or payment information on file and has no ability to run a card without information to do so. We will never process any payment without authorization to do so by the customer. I apologize if you feel the process was done in error, but having reviewed your account it appears as though the process was completed correctly with your order.

Regards,

Ace Industrial Supply Compliance Manager

 

 

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