Complaint Review: ACN
ACN Andrew and Mike Maser; Michelle Dowling Unethical Practices Concord, North Carolina
*REBUTTAL Owner of company: I was like you too.
*UPDATE EX-employee responds: To Ali
*UPDATE Employee: You Are Totally Wrong @ ACN...
*Author of original report: Thanks Diane G.!
*Consumer Comment: LINEAR INCOME MINDSET
*Author of original report: Thanks R. Michael Gonzalez for your unique and intriquing words...
*Consumer Comment: You Don't Get Rich Sitting On Your Couch!
*Author of original report: Michelle Dowling Has Done Everything She Can To Help Me
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They told me to begin making calls immediately to invite all my friends and family members to an info session even though I hadn't been to training and knew absolutely nothing about the company. The told me to stick to the script that said to ask people if they wanted to hear Patrick Maser tell them how he makes $250,000 a month. They said if anyone asks any questions that I was not supposed to answer them, instead I was supposed to 3 way in one of the Maser brothers. I called a few people and 2 people said they'd listen but they wouldn't give me a date when they would come. So I decided to go to the info meeting to hear the pitch again even though I couldn't get anyone to come with me. I was hoping to learn more about the company and I really wanted to hear Patrick Maser speak.
So I go to this meeting and much to my surprise Patrick Maser was no where in sight. The woman giving the pitch was Michelle Dowling, one of my uplines who had been with ACN for 3 months. That was the first sign that these guys were dishonest. If I had gotten people to come with me I would have been extremely embarrassed that I promised them they'd be hearing from someone who had been with the company for 10 years and had make millions of dollars, and instead what we got was a rookie who wasn't making any significant money with the company.
After meeting with uplines and making more phone calls (and getting more nos), I decided I would have absolutely no success selling something I wasn't passionate about. They want you to sell home services just on the basis that because you work for ACN your friends will sign up to do you a favor. They tell you that your sales pitch needs to be focused on getting a favor since we cannot promise them any savings nor can we claim superior service. I don't know about anyone else but I'd have a hard time selling something that had no value added except that you're doing me a favor.
I had a couple of Wall Street friends analyze the company and tell me their business model was great for upper management but that it is extremely hard for IBO's to make money since the commissions are so miniscule. There is very little money to be made on the residual side unless you have 10's of thousands of dollars of customers. Only 1% of ACN's IBO's make any significant earnings. The following article lays out the commission structure: www.crimes-of-persuasion.com/Crimes/Delivered/ACN/ACN%20MLM.htm I called Michelle Dowling to tell her I was canceling. She of course tried to talk me out of it and patched Andrew Maser in on our call. He pushed me to go to training that weekend and I told him that I had only one day left to cancel (to get my $499 back). He said not to worry about that - he would personally make sure that I was refunded the $499 if after training I still wanted out. Michelle then proceeded to tell me how important the Maser brothers were and that they have a direct phone line to ACN and ACN does whatever they ask for. She told me that Andrew would just make a call and I'd have my refund. They told me I had absolutely nothing to loose. I went to training that Sat. and all I heard about was how they want to help people at ACN. That they are a completely altruistic company. Then I heard a lot about how many cars, planes, houses the Maser brothers had.
I called Adrew Maser the following day and said that I still was not interested and wanted to cancel. He again tried to talk me out of it. I got off the phone with him and decided that I would text him the following day so he could stop wasting my time by giving the same sales pitch. I texted Andrew and Michelle on Monday and told them I'd like to get out and get my refund. Silence from both. So I began calling and texting. Neither would return my call or text. Then I sent a text to them and cc'd Patrick and Mike Maser. I got a text from Mike telling me to call him. I called him and for 15 minutes he yelled at me and bullied me. I kept trying to get a word in edgewise and to tell him I had my mind completely made up. His demeanor from the beginning was extremely aggressive and really unattractive. I kept telling him that all I needed was the help they promised on getting my refund. He said he did not own ACN and they could do nothing to get my refund. By the end of the conversation I was bawling because he was so awful to me.
Maybe there are uplines at ACN that really have other's interests at heart but you will not find that with these people. They have one thing on their minds and that is themselves. Mike Maser kept telling me that making a couple million dollars a year was nothing and he did not consider that successful. Not much humility there. I'm not sure why a guy claiming to make millions of dollars a year would spend that kind of time bullying me. It makes no sense. All I know is that I am extremely disappointed with myself for ever getting myself mixed up with this. I should have known better and I have wasted so much of my time and energy on this.
There is a reason why over the last 12 years 50% of ACN RVP's have the left the company. People - please be careful with this company.
This report was posted on Ripoff Report on 01/25/2013 06:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/acn/concord-north-carolina-/acn-andrew-and-mike-maser-michelle-dowling-unethical-practices-concord-north-carolina-1003520. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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