Report: #1459759

Complaint Review: Action Appliance Inc. - Aurora Colorado

  • Submitted:
  • Updated:
  • Reported By: Mike — Aurora CO United States
  • Action Appliance Inc.
    2290 Chambers Road, Aurora, CO
    Aurora, Colorado
    United States

Action Appliance Inc. Excessive charge for Dishwasher Repair/Repair cancellation. Aurora Colorado

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Dishwasher died.  Repairman said the repair would cost $402 in addition to the $55 dollar service charge already incurred. We initially agreed to the repair. 

After the repairman departed, we realized that it was ridiculous to spend $457 to repair a dishwasher that cost $500.  When we received a call that parts were not available and it would take 5 days to get them, we cancelled the repair.

Action Appliamce charged a 25% cancellation fee even though we cancelled on the same day as we agreed to do the repair. (Buyer's Remorse??) We were either going to spend $460 to repair a $500 dishwasher or $157 for having the repairman tell us the dishwasher was dead.

We tried to negotiate a lesser charge (the $55 service charge plus a 10% fee), but Action Appliance was adamant that it was "Office Policy" and no one could authorize a compromise.  We think Action Appliance took advantage of us as senior citizens.

This report was posted on Ripoff Report on 09/06/2018 11:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/action-appliance-inc/aurora-colorado-80011/action-appliance-inc-excessive-charge-for-dishwasher-repairrepair-cancellation-aurora-1459759. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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