Report: #367159

Complaint Review: ADT

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Submitted: Tue, August 26, 2008
Updated: Mon, November 17, 2008
Reported By: — Palo Alto California

ADT
adt.com Palo Alto, California
Pittsburgh, Pennsylvania
U.S.A.

Phone: 800-238-2727
Web:
Category: BBB Better Business Bureau

ADT never-heard of cancelltion fee of $450 Palo Alto California

*Consumer Comment: Obviously

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I have had ADT home security service for 3months now. I called in today to cancel the service because we are tearing down our house and building a new one. That's when I heard, for the first time, about the early termination penalty of $450. I ask the operator if they can suspend the service for about a year during the construction time and resume when the house is finished. However, she said they don't do supension so that I will have to pay the penalty. Are they telling me I have to be penalized because I decide to rebuild my house? If I don't cancel the service, where are they going to install the control box(or whatever)? put it up on a tree?

Jeeyoung
Palo Alto, California
U.S.A.

This report was posted on Ripoff Report on 08/26/2008 02:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/adt/pittsburgh-pennsylvania-15250-7490/adt-never-heard-of-cancelltion-fee-of-450-palo-alto-california-367159. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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