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Report: #459912

Complaint Review: AG Skin Care - Chatsworth California

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  • Reported By: South Hadley Massachusetts
  • Author Confirmed What's this?
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  • AG Skin Care Lassen Street Chatsworth, California U.S.A.

AG Skin Care Amino Skin Care charged $69.95 for 30-day trial began 5/19 and it is 06/09/2009 Chatsworth California

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I accepted a "free 30-day trial" offer online on May 19, 2009. I have my calendar marked to call them on June 15 for a return authorization number, but a charge of $69.95 was posted to my credit card today, June 9, 2009.
Online they called their product Amino Skin Care; on my credit card it is called AG skin care. The paperwork enclosed with the product (little things you cut the tip off of and put the liquid whatever-it-is on your face) has a phone number of 1-800-509-2105. I listened to the recorded message about all their agents being busy with other customers and they'd be with me momentarily for 20-25 minutes. Finally I got someone who said it was a 14-day trial. I told him I thought 30. He said it's a 30-day money back guarantee. Duh! So I want my money back. He gave me a return authorization number and said I'd see a credit in 6-7 business days after they receive the unused product. We shall see. I'll let folks know.

Cynthia
South Hadley, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 06/09/2009 06:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ag-skin-care/chatsworth-california/ag-skin-care-amino-skin-care-charged-6995-for-30-day-trial-began-519-and-it-is-060920-459912. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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