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Ripoff Report | Alamo Rental Car Review - Sanford, Florida
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Report: #576165

Complaint Review: Alamo Rental Car - Sanford Florida

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  • Reported By: whateva — United States of America
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  • Alamo Rental Car Sanford Airport, Sanford, Florida United States of America
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Alamo Rental Car Charged me CDW through fraudulent means Sanford, Florida

*UPDATE Employee: We'd like to help.

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I rented a car at Sanford Airport (Orlando).  I had prepaid for the car using a package deal with Allegiant Airlines.  The guy asked me if I wanted to add another driver, I said no.  Then he said to initial the forms - I did not know that I was authorizing another $60 to be added to my bill for Collision Damage Waiver!  In the past, I have always been asked if I want that and I always refuse.  I complained to Alamo online and they said tough beans, that I should have read what I was agreeing to.  !!! 
I say that this is fraudulent because they did not ask me if I wanted it.

This report was posted on Ripoff Report on 03/01/2010 01:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/alamo-rental-car/sanford-florida-/alamo-rental-car-charged-me-cdw-through-fraudulent-means-sanford-florida-576165. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

We'd like to help.

AUTHOR: Alamo Rent A Car - (USA)

POSTED: Monday, March 01, 2010

We apologize for any misinformation during the rental process regarding the optional CDW coverage and would like to help out with this issue. Please contact us: care[at]alamo.com with the full details of your rental; including the reservation number and your contact information.

- Elizabeth with Alamo Rent A Car

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