Complaint Review: Alcon - Fort Worth 76134-2001 Texas
- Alcon 6201 South Freeway Fort Worth 76134-2001 , Texas USA
- Phone: 1 (855) 344-6871
- Web: https://rebate.alconchoice.com/AirO...
- Category: Bait-and-Switch
Alcon 2017 Rebate -12/31/2017 ALCON REBATE LIE!! Fort Worth 76134-2001 Texas
*Author of original report: UPDATE: RECEIVED MY $40 GIFT CARD
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I am warning all ALCON contact users about the 2017 "rebate" that ALCON is offering. Their promotion allows you to receive up to $60 after purchasing a year supply of contacts Or up to $25 after purchasing semi yearly supply of contacts. They ask you to provide three screen shots. One of your original sales receipt, one of your recent eye exam receipt, and one of the SKU for the brand of contact that you purchased. I clearly uploaded these screenshots (and circled the information they asked to be circled) yet still received a denial! I uploaded my personal information on that site and feel as though they did nothing but sell it to marketing companies so that they can Harass me via junk mail and junk email. ALCON, you owe me $40 on a visa gift card, and I want my money NOW! Air Optix isn't even that good of a brand and this just pushed me to trying a different contact brand! Apply for your "scambate" at your own risk!
This report was posted on Ripoff Report on 09/17/2017 10:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/alcon/fort-worth-76134-2001-texas-76134-2001/alcon-2017-rebate-12312017-alcon-rebate-lie-fort-worth-76134-2001-texas-1400689. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
UPDATE: RECEIVED MY $40 GIFT CARD
AUTHOR: Rodney - (United States)
SUBMITTED: Saturday, November 11, 2017
After calling repeatedly to Alcon, I was informed of what needed to be altered in order to receive my gift card. I followed the process, and two months later I received an email from their prepaid card distributed. I was asked if I wanted a virtual gift card or physical, I opted for physical. Then, today, I received notification that my card had been shipped. The only reason I won’t remove this rip off report is because the issue that i was told to fix was something I originally submitted. I essentially had to take another picture of the same picture I submitted. Had I not gone through the effort of calling, I never would’ve gotten my gift card and it WOULDVE Been a rip off. My advice is this, call. Call if they reject your claim and make sure you can correct the issue and get your money! Companies shouldn’t have you jumping through hoops and lion dens to receive a product they offered to rebate.


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