Alibris Shipped, no tracking, not received, charged .......... Internet, Internet

Like many others, searched the Internet for "the best price" for a textbook ... usually order from cheapestextbooks.com or Amazon.com .... BUT 'this time' Alibris had that "price that none others could beat" ..... not only that but I received a "coupon code" for $5 off. Yeppie!  Right? You might think you're getting a good deal ...... and some people may.

However, here's my case:   Ordered $111.99 book on July 12. Shipped "supposedly" July 12 ..... charged to credit card July 13.  "Supposedly" shipped via USPS (no tracking) ...... delivery date by:  July 27. July 27th came and gone .... book still not received. Contacted "seller" ........ Truth Books2, after two days, received an email from "Aaron" from kituwahbooks@gmail.com  ...... stating:

"We will process your refund. It should have arrived already and we didnt put tacking on it.

Thank you,

Aaron

Truth Books

(And yes - the email did have a grammar error, "didnt") ....

So, thus far I've came in contact with 1.  Alibris    2.  TruthBooks2  and    3.  kituwahbooks ........ which is it?  Fully understand that Alibris is only a company that allows others to sell and purchase from various dealers/vendors. HOWEVER, when I look at my credit card statement and see Alibris has charged my credit card, THEY should be the company responsible for tracking, shipping, refunding, etc. Thankfully, I haven't paid the credit card statement yet, so I'll just challenge it with my credit card comapny as "non-receipt of item" ........ 

SHAME on me for NOT looking into this company before purcashing.  I'll stick with Amazon and Cheapesttextbooks.com in the future; may pay more but have ALWAYS received my textbooks in a timely manner.

Lesson learned:  When something sounds too good to be true ...... let it pass me by. Best of luck to others who order from this (these) companies.