All state insurance muldez agency insurance scam albuqueruque, New Mexico

Just move from southern california to New mwxico at 2005, looking for home insurance  I found an all state agency with very " profesional" agent, name Marcuz. After shopping at few more insurances, the offer an very reasonable rate to cover two homes and three cars. I ask the "pro" agent for home owner insurance with the cover necesary at new mexico. Then, five years later and few thousand of dollars paid for insurance we have a hard winter at the city and some water pipes got busted at the attic of one of the houses. I call All state to get the house fix, and the agent told me that i was not cover for broken pipes Because i did purchase a cheap product (?) and her only recomendation was to join a class action going against All State Insurance so i can get some money (i did not qualify for the class action). Any way, the cost of fix the ceilings of the house , wall, furniture expenses, computer damaged, etc.  is over 5k...and no news form all state rip-off insurance... my fault? yes , because a pick a very "profesional" agency.....