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Report: #1138660

Complaint Review: Allegiant Air - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Karen — Los Angeles California
  • Author Not Confirmed What's this?
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  • Allegiant Air Nationwide USA

Allegiant Air - BEWARE OF HIDDEN CHARGES Las Vegas Nationwide

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 We followed Allegiant's guidelines for traveling with baggage and complied with their 7" x 15" x 16" must fit under seat in front of you.  We had $50 debited out of our checking acct before we landed as Allegiant had card info from when ticket was purchased.  Gate agent decided it didn't comply with their guildelines.  They did not even measure.  Bag was safely stowed under seat in front of us.  Was on hold with Allegiant call center for over 1/2 hr only to be told that anything with wheels regardless of size was going to be charged.  Would have been twenty dollars if paid in advance but at airport $50.  When I said we have always used this bag on Allegiant I was told it is at the gate agent's discretion.  Unbelievable a company can be allowed to operate like this.

This report was posted on Ripoff Report on 04/14/2014 08:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/allegiant-air/nationwide/allegiant-air-beware-of-hidden-charges-las-vegas-nationwide-1138660. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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