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Ripoff Report | Allianz travel i Review - Select State/Province
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Report: #1080078

Complaint Review: allianz travel insurance - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: laura — phoenix Arizona
  • Author Not Confirmed What's this?
  • Why?
  • allianz travel insurance Select State/Province USA

allianz travel insurance easy to buy...impossible to claim az

*Consumer Comment: Same experience

*UPDATE Employee: HelpTeam

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 i am so disappointed with the experience...i have never used travel insurance before but i tried it this time because i was unsure of the trip....my bad!!

but dealing with this company was wose than i could imagine...they flood you with emails and delay response so you cannot even cancel the policy...10 day window to do that and they drag their feet.

 

contract is sooooo restrictive and reading better business bureau reviews i see that even if you do have the documentation and reasons to cancel the STILL DO ALL THEY CAN TO NOT PAY!

 

getting the word out...don't count on this insurance to insure your trip!!! ugh 

This report was posted on Ripoff Report on 08/29/2013 08:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/allianz-travel-insurance/select-stateprovince/allianz-travel-insurance-easy-to-buyimpossible-to-claim-az-1080078. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Same experience

AUTHOR: Gary K - ()

POSTED: Tuesday, October 15, 2013

 I just had the same experience and I feel like a fool.  We cannot take this sitting down, scams like this must be made public.  Allianz business practices are reprehensible and its up to us to take action.  I am writing to every fraud bureau I can to expose this.

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#1 UPDATE Employee

HelpTeam

AUTHOR: Sarah - ()

POSTED: Friday, August 30, 2013

Dear Laura,

Thank you for taking the time to post as it gives us a chance to improve our service and products.  I am sorry that you were unsatisfied with the coverage your policy provided.

We want consumers to make an informed choice when it comes to purchasing insurance, which is why we provide a link to review the policy’s terms and conditions after purchase.  With this link, we offer a 10-day free look, so you can review the details and decide if the coverage will work for you.  If not, we give you a full refund on the policy.

As you mentioned we have been reviewed by Better Business Bureau and have a maintained an A+ rating since 1991.  While you did not find the product to your satisfaction, we insure more than 13 million people every year, have a customer satisfaction rate of 95%.

If you have any questions about our policies or your claim, please contact 1-800-284-8300.

Regards,

Sarah, HelpTeam

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