Allstate Financial Services Going into my account and taking funds out, unauthorized ,causing me fees for insufficient funds. After they told me my account was paid in full Las Vegas Nevada

I had an old credit card acct. that went into default and Allstate Financial Services was handling my acct. I called to make payment arrangements. They said with interest it went up to $579.00, around that amount. So I set up monthly payment of $116. After the 2nd or 3rd payment I called and said I would like to pay the balance in full. They said for me to pay $312 and it would close my acct. Once payment went thru they would send me a letter stating I was cleared. Next thing you know checks were still being put thru in my acct. I called and asked why if I paid in full? They were terrible, they actually hung up on me a few times, would not explain why, no answers to why I was yelled at, threatened with legal action, but never did I receive acall saying a check bounced or that they were going into my acct. to try and get funds, not even a call to ask for authorization. After several attempts I spoke with someone who was suppose to be a supervisor and he said a couple of my checks bounced. So I asked him to let me know what I owed and I would pay with no problem. I called the bank and found out only the check for $312 and (1) for $116.18 cleared. I faxed him the check from the bank and he still complained about it not being signed but I told him it was cleared and processed thru their bank, Wells Fargo this was July 17 and the check was processed 6/19/09 for the amount $312.00 and the check for $116.18 was processed 5/19/09. When I spoke to him on 7/17/09 he said my acct. was paid in full and I should get a letter soon afterwards. Now come 8/3/09 and I'm being charged $241.32 thru them. For what? Why have I never received a call? letter? anything to tell me about this charge or status on my acct. ? All I want is to clear this mess up. Beware of this collection agency.

Dita68
woodhaven, New York
U.S.A.