Alltel porting scam ripoff Tucson Arizona

From what I have heard Alltel is a pretty good company.(And no,I'm not an employee.)

If you did not cancel your service early,you probably did not break your contract.They may have mistakenly thought that you were cancelling early.

Read your contract carefully or ask them to point out where it says that porting your number constitutes a breach of contract.

Number portability is the law.

Anytime you have a legitimate customer issue,you should write the company's corporate headquarters and explain what your complaint is and what you think would be a fair solution.

Be sure, in your letter, to explain that you were not cancelling early.

Also explain how their actions were unfair.

They should only charge, the lesser of the contract balance or the early termination penalty.

Always handle complaints in writing and ask for a written reply.

I know that this is a little late but I hope it can help.

Even the best companies make mistakes. But the best make less and promptly fix them when a customer lets them know.

Good Luck.

If i hear right this company was cell one before it changed to altel. check it out. while you do check also see if they still have on file a agreement to train their employees better. That may give you an edge to disolve the dispute. they were brutal with me so I fought back, and won. I am also in Tucson, Az and the store was on Oracle road.

While not intentional, you did break the terms of the contract, and technically, the termination fee is valid. However, some cell companies have the option of buying out the remainder of your contract in the last month. If Alltell does not have that, ask for a supervisor, or customer relations.