Complaint Review: American auto transport - davie Florida
- American auto transport 4301 South Flamingo Road suite #106-122 davie, Florida USA
- Phone: 954-278-3861
- Web: http://www.autotransportaat.com
- Category: Auto Shipping Companies
American auto transport AAT Company cheated for shipping a car from CT to CO on a promised date and collected fee davie Florida
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I have made an agreement with American Auto Transport to ship my vehicle on 06-09-2013 i.e. by Sunday 9th June 2013. A person named Paul made a false promise that my vehicle can be picked up by 9th June. He made me a call to my mobile on these dates to confirm it ,following are the call records.
I have signed the order thinking that the service is as promised. On Saturday 8th june, I got a call from truck driver that he may or may not pick up the vehicle by Sunday 9th but he did not confirm that he is going to pick or not .
2013-06-07 10:32:03 | 7815109143 | ANSWERED | 00:05:00 |
I have called the company many times on Saturday 8th from two different numbers to confirm that the car can be picked up by Sunday 9th on, there was no answer to that call, following are the call records, but I was told that I can reach them any time to get my queries answered when I was booking the vehicle for shipment.
2013-06-07 15:52:46 | 19542783311 | NO ANSWER | 00:00:00 |
2013-06-07 15:46:26 | 19542783311 | NO ANSWER | 00:00:00 |
2013-06-07 15:44:38 | 19542783311 | ANSWERED | 00:01:00 |
And even I called the truck driver who called me on 8th June by verifying my previous answered numbers to confirm when he is picking up the car but there was no response from truck driver following are the call records
On Monday 10th June I got a call from American Auto Transport that the truck driver has tried to contact me and I did not answer the call, which is a absolutely a lie and I can given my landline and Mobile bills where they can see how many times the truck driver contacted me or any left any voice message .
.
Incidentally on Tuesday 11th June I booked by vehicle with another transport company realizing that AAT has deceived me ,and that transport company gave me the same driver contact number to pick up my vehicle where earlier AAT said that the driver with phone number 7815109143 will pick my vehicle .
I did check with the driver whether he had any order to pick up my vehicle by 9th June by AAT he said he rejected the bid and that was not conveyed to me by AAT .
My sole concern was the customer was not informed by AAT at any moment that the vehicle pick up may be delayed nor they did bother to address the customer concerns when the customer tried to contact the company many times. As a result I have to pay huge price of post pone my trip cancel the air tickets and travel on a different date paying more amount for travelling immediately .
it’s not a matter of $150 I paid huge price for travelling on different date and also need to pay to huge amount to Apartment owners for extending my stay for 2 more days ,you have to understand the agony and pain the customer had to face because of irresponsible service from AAT .
This report was posted on Ripoff Report on 10/23/2013 11:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/american-auto-transport/davie-florida-33330/american-auto-transport-aat-company-cheated-for-shipping-a-car-from-ct-to-co-on-a-promise-1094054. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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