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Report: #648625

Complaint Review: American Auto Transport - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: anonymous. — Noblesville Indiana United States of America
  • Author Not Confirmed What's this?
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  • American Auto Transport Internet United States of America

American Auto Transport JP and Nate Bait and Switch. dishonest quotes,and misrepresentation Internet

*Consumer Comment: same story different verse!

*UPDATE Employee: Apologies, but the situation has been resolved

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 I was called by JP about my interest in shipping my car,I told Jp I lready had a company that had agreed to ship my car,and for a decent price. Jp then promised he could do better,so I listened and  I agreed to the terms in which he layed out and sent me in a email of a final quote on moving my car , I have listed the quote below. I waited until the day before my car was to be picked up and I called to find out what time the car would be picked up,only to be given the run around all day,by both JP and the receptionest. I finally recieved a call late in the day from Nate saying he was the disptatch Manager saying that he could pick up the car but it was going to cost more. He said the snow birds started leaving earlier and that he had to charge more.Hmmm he could call me a week before or a day before he tried to pull a bait and switch right there. I cancelled my lst guarenteed movve and transport to go with this company and they pulled this; Iam now left with no company to move my car and it is supposed to be moved the next day. The quote below explains it all. STAY AWAY FROM THIS COMPANY,THEY WILL LEAVE YOU HIGH AND DRY AND FROM WHAT i HAVE READ FROM OTHER POST THEY WILL ALSO HOLD YOUR CAR HOSTAGE !!!



















QUOTE#:
 223843-MQ
 FROM: Fishers, IN 46038
 TO: Boynton Beach, FL 33436
 MODEL(S): 2007 Audi A4
 PRICE: $495


*** SPECIAL RATE!  Please call my direct number SOON If you would like to hold it,
even if you dont know your exact move date yet.

Sincerely,

Jp Pier
American Auto Transport

954-915-3610 Direct to My Desk 

jp@autotransportaat.com
www.autotransportaat.com
(954) 745-8958 Fax

Read about how to choose an auto transport company here:


http://www.autotransportaat.com/auto-transport-tips-and-tricks.html



 

This report was posted on Ripoff Report on 10/07/2010 04:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-auto-transport/internet/american-auto-transport-jp-and-nate-bait-and-switch-dishonest-quotesand-misrepresentatio-648625. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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2Consumer
0Employee/Owner

#2 Consumer Comment

same story different verse!

AUTHOR: DS - (United States of America)

POSTED: Tuesday, May 17, 2011

I have left 2 messages and 4 emails to my rep trying to have someone to give me an update on our 2005 Tahoe transport.

Yesterday the AHA transport Co called after picking up our vehicle and wanted an additional $75 and I told her to read my confirmation, ( I put in the envelope with my check for payment so that our daughter would not be responsible for any money on delivery) which states I only owed a $500 balance having given a $100 deposit. I cannot get anyone to return my calls or emails.  I do not think this is a very upfront way of doing business and in fact borders on "shady".

My representative is:  James Sanchez
Move #: 365098-RM

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#1 UPDATE Employee

Apologies, but the situation has been resolved

AUTHOR: Bobby R. - (United States of America)

POSTED: Friday, October 08, 2010

Although this was indeed an unfortunate turn of events, this customer was not transported by us, but no scam, in any sense of the word, has occurred here. This situation has already been resolved.


We get daily dispatch reports on the availability of drivers along particular routes, and we have means of spreading the word about this availability to our customers. The customer that filed this report apparently received notice from JP. However, there are occasions where we do overbook. This is especially true when we find carriers that do routes at prices at that are under the national averages: customers are eager to find good deals. When this kind of thing occurs as it does from time to time, we make sure to apologize to the customer. But given that we do not accept any payment until our job is done as a matter of policy, we never took a cent from this customer.  

The gist of it is this: we overbooked, said customer is disgruntled. But we've apologized and he hasn't been charged in any way. Again, we are sorry sir, but this kind of thing happens from time to time throughout this industry and many others.
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