American Data Group They simply told me that i was gonna get a government job and that was bold face lie! Santa Baraba California

As a Customer Service employee at American Data Group, I would like to offer a clarifying response to Rondrika's complaint: On January 28th 2009 Rondrika called and placed an order with our company. At that time she authorized us to charge her account $79.95 the following day, which we did. On January 29th, after the charge was processed, Rondrika called the sales floor and asked that her order be cancelled. The representative who took her request emailed us here in the customer service department, and, because the charge had already gone through, we contacted our processor to reverse the charge, which was done the same day.  On January 30th Rondrika called to confirm that this process had taken place; we told her that the charge had been refunded, and that the refund should post to her account within a few days, which is standard for this type of transaction. Apparently it did so without any problems, as we would certainly have heard back from Rondrika if she had not received her credit.

I realize that the facts stated above stand in contrast to the rather hysterical tone of Rondrika's posting, but sometimes the truth is just that mundane. I have no idea why our interaction with Rondrika merits this kind of report, or how she could possibly feel justified in throwing terms like "scam" around under the circumstances. I'm also wondering when we'll be seeing her promised update on the situation, but perhaps posting a report that she asked for an order to be cancelled, was told that it would be, and that this is exactly what happened lacks the drama required for her to make the effort.