Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #407740

Complaint Review: American Express - El Paso Texas

  • Submitted:
  • Updated:
  • Reported By: San Ramon California
  • Author Confirmed What's this?
  • Why?
  • American Express P.O. Box 981531 El Paso, Texas U.S.A.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Today I received a bill from American Express with a charge for $96.34 for something called AEPC Member Services (T&L Golf TLGC Memb). I DID NOT make or authorize this charge.

I found on the Internet where several people are being charged for this same thing because they supposedly did not respond to a sweepstakes offer! This is more than unacceptable...it is a form of credit entrapment.

I immediately called 1-888-BLUE-741 and told them I did not make this charge. Not only did they say they would immediately reverse this; but, didn't even offer to explain. When a random customer service operator recognizes this charge and offers no explanation, it is clearly a widespread scam.

When this charge is reversed, I will cancel this card. I had always associated the name American Express with quality; but, they have lost any resemblance to quality or trust in the workplace.

Susan536
San Ramon, California
U.S.A.

This report was posted on Ripoff Report on 01/03/2009 08:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-express/el-paso-texas-79998-1531/american-express-unauthorized-charge-by-credit-card-company-aepc-member-services-el-pas-407740. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
5Consumer
0Employee/Owner

#5 Consumer Suggestion

They were worse to me- read my rip off report

AUTHOR: L. French - (U.S.A.)

POSTED: Sunday, January 25, 2009

If you do get this charge reversed, don't just cancell the card- report it stolen when you cancell it. I put up with 10 YEARS of unauthorized charged on my AmEx- when I cancelled the card, they continued to allow fraudulent charges for 6 months from the same company that I had been disputing for 10 years!

When I complained, the AmEx customer Service rep told me that AmEx allows cancelled cards to continued to be billed for 6 months after the account is closed unless the account holder reports them stolen at the time they close the account.

Pretty sad, eh? A major CC company, and they not only allow petty credit card fraud, they ENCOURAGE it!

Respond to this report!
What's this?

#4 Consumer Suggestion

They were worse to me- read my rip off report

AUTHOR: L. French - (U.S.A.)

POSTED: Sunday, January 25, 2009

If you do get this charge reversed, don't just cancell the card- report it stolen when you cancell it. I put up with 10 YEARS of unauthorized charged on my AmEx- when I cancelled the card, they continued to allow fraudulent charges for 6 months from the same company that I had been disputing for 10 years!

When I complained, the AmEx customer Service rep told me that AmEx allows cancelled cards to continued to be billed for 6 months after the account is closed unless the account holder reports them stolen at the time they close the account.

Pretty sad, eh? A major CC company, and they not only allow petty credit card fraud, they ENCOURAGE it!

Respond to this report!
What's this?

#3 Consumer Suggestion

They were worse to me- read my rip off report

AUTHOR: L. French - (U.S.A.)

POSTED: Sunday, January 25, 2009

If you do get this charge reversed, don't just cancell the card- report it stolen when you cancell it. I put up with 10 YEARS of unauthorized charged on my AmEx- when I cancelled the card, they continued to allow fraudulent charges for 6 months from the same company that I had been disputing for 10 years!

When I complained, the AmEx customer Service rep told me that AmEx allows cancelled cards to continued to be billed for 6 months after the account is closed unless the account holder reports them stolen at the time they close the account.

Pretty sad, eh? A major CC company, and they not only allow petty credit card fraud, they ENCOURAGE it!

Respond to this report!
What's this?

#2 Consumer Suggestion

They were worse to me- read my rip off report

AUTHOR: L. French - (U.S.A.)

POSTED: Sunday, January 25, 2009

If you do get this charge reversed, don't just cancell the card- report it stolen when you cancell it. I put up with 10 YEARS of unauthorized charged on my AmEx- when I cancelled the card, they continued to allow fraudulent charges for 6 months from the same company that I had been disputing for 10 years!

When I complained, the AmEx customer Service rep told me that AmEx allows cancelled cards to continued to be billed for 6 months after the account is closed unless the account holder reports them stolen at the time they close the account.

Pretty sad, eh? A major CC company, and they not only allow petty credit card fraud, they ENCOURAGE it!

Respond to this report!
What's this?

#1 Consumer Suggestion

Oh... poor you...

AUTHOR: Sexylovinalex - (U.S.A.)

POSTED: Tuesday, January 20, 2009

You recognized an charge on your bill that you didn't authorize. You and every other cardmember. I can assure you that american express did not put that charge on your bill without you giving your authorization. Trust me, I work for them.

Just call american express, they take care of it. Now as far as cancelling your card. So babyish. The american express brand is a top tier lending brand. You cancel the card, and goodbye all the benefits of having the card go. So you see one charge you dont recognize and you cancel that card? ridiculous.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now