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Report: #192611

Complaint Review: American Laser Center - Hinsdale Illinois

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  • Reported By: Hinsdale Illinois
  • Author Confirmed What's this?
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  • American Laser Center 12 Salt Creek Lane Hinsdale, Illinois U.S.A.

American Laser Center ripoff Hinsdale Illinois

*Author of original report: Finally received a refund!

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The treatments I received at American Laser Centers were ineffective and they have been stringing me along for months concerning a refund.

I have had over 13 treatments over the course of the past 18 months to have the hair from my underarm removed. (According to them, it's only suppose to take 6...) In March, I began what I thought was the refund process. They have taken pictures and even went so far as to have it "investigated" by someone at their corporate office in Farmington Hills, Michigan .

Right now, I am supposedly at the point where legal will contact me. It's been over two weeks and still no call from the legal department. The last time I called, I was told that there was no need for me to call back because they would be contacting me.

They keep mentioning some "protocol" but can never define it. I wrote a letter to the corporate office and copied the "Medical Director" (the plastic surgeon where the ALC is located) but haven't heard a word.

If you look at the website, you'll notice that there's not corporate contact information. I wish I would have investigated them before paying for these useless treatments!

Stay Away from this place!

Isabella
Hinsdale, Illinois
U.S.A.

This report was posted on Ripoff Report on 05/21/2006 07:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-laser-center/hinsdale-illinois-60521/american-laser-center-ripoff-hinsdale-illinois-192611. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

Finally received a refund!

AUTHOR: Virginia - (U.S.A.)

POSTED: Tuesday, August 28, 2007

Only after contacting the office of the plastic surgeon with whom the center is affiliated did I get a refund. The surgeon is quite popular and doesn't really want his reputation scarred by the antics of the people at ALC. So, if you have followed their protocol and haven't received results, I would advise you tocontact the Dr. associated with the center.

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