Complaint Review: Amerigas - Honesdale Pennsylvania
- Amerigas 1027 Texas Palmyra Highway Honesdale, Pennsylvania United States of America
- Phone: 5702532490
- Web: www.amerigas.com
- Category: Miscellaneous Companies
Amerigas Over charging for too little use Honesdale, Pennsylvania
*UPDATE Employee: AmeriGas
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I was a customer of Amerigas for approximately 13 years. I did not use enough gas for their automatic fill up so they would charge me a higher rate then someone who had used more gas. I asked them to stop filling up until I called them. They then charged me a tank rental fee. I asked them in May to remove my tanks that I no longer wanted to use them. They do not remove them until I called two more times in June and finally in July and spoke to a manager. They finally removed them in August and charged me a removal fee on top of that. They never sent me a bill telling me how gas was left in my tank. They sent me two late payment fees of $35 each. I did not pay the first one because they gave it to me in August three months after I asked them to remove the tanks. I knew there was gas in the tanks because we rarely use them. They told me they have no record of me calling in May or June but my phone records say otherwise. They are scammers. They will nickel and dime you.
This report was posted on Ripoff Report on 10/17/2011 07:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/amerigas/honesdale-pennsylvania-18431/amerigas-over-charging-for-too-little-use-honesdale-pennsylvania-789644. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
AmeriGas
AUTHOR: Fran - (USA)
SUBMITTED: Monday, November 07, 2011
I'm sorry to read about your difficulties with billing. Please email your account details to customerfirstfran@amerigas.com and we'll see what we can do to assist. Thanks!
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