Complaint Review: AMERISAVE MORTGAGE - Atlanta Internet
- AMERISAVE MORTGAGE amerisave.com Internet U.S.A.
- Phone:
- Web:
- Category: Mortgage Companies
AMERISAVE MORTGAGE Had it all ready to go and then, "POOF!" Where'd my loan guy go? Atlanta Internet
*UPDATE Employee: I work there, my clients love it, can I help you?
*Consumer Suggestion: This might Help
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It's a long story, so I'll summarize. We've been working with Amerisave since last June on a new home loan. Tried 3 different times to buy a home and 3 times, there was a problem of some kind that prevented it from happening.
Finally found our dream home and needed an updated prequal from our guy, Trent. For a week I tried to get in touch with him through phone and email and he wouldn't respond and needless to say, our home slipped away from us. I was livid. I finally got in touch with someone there and they didn't know what was going on but that perhaps he had left the company. Two days later I get a call from a "new" person saying that he had been givin our file and that Trent had left the company!!! (Thanks for telling me BEFORE we made a bid on a house!!!)
Anyway, this guy wants me to resend everything I had already sent before saying that all of our paperwork had been "purged". Whatever. Now he is asking for fees again that I have already paid, etc.....I'm just sick of the whole mess. I wouldn't recommend using Amerisave. They are more trouble than they'll ever be worth. Just my opinion, of course.
Jeannie
groves, Texas
U.S.A.
This report was posted on Ripoff Report on 01/15/2009 07:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/amerisave-mortgage/internet/amerisave-mortgage-had-it-all-ready-to-go-and-then-poof-whered-my-loan-guy-go-atlan-412315. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
I work there, my clients love it, can I help you?
AUTHOR: Mortgages 4 You Compare & Save - (U.S.A.)
SUBMITTED: Sunday, February 08, 2009
Do you still need a loan? Are your issues resolved? If not write customerservice@amerisave.com instead and if still need help write me.
#1 Consumer Suggestion
This might Help
AUTHOR: Mortgagescambuster - (U.S.A.)
SUBMITTED: Thursday, January 29, 2009
I am not sure of your situation (credit score, etc...) but I just refined with a local broker here in Austin, TX (closed yesterday) and he was really good and had great rates - blows Amerisave out of the water. I am telling you this because you are in Texas and he only does Texas Loans.
Search for Iron Harbor Mortgages and good luck
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