Report: #1145202

Complaint Review: ancestry.com - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Thu, May 08, 2014
Updated: Fri, May 09, 2014
Reported By: fran — southport North Carolina

Author Not Confirmed

Why?

ancestry.com Nationwide USA

Phone:
Web: ancestry.com
Category: Credit Card Processing (ACH) Companies

ancestry.com unauthorized repeat charging of credit card provo utah

*Consumer Comment: How did they get your payment information?

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I recently found out that ancestry.com has been making unauthorized repeat "membership" charges to my credit card. I will have to cancel this card. Iterestingly, another company in provo, utah pulled the same exact scam. The other company is (((REDACTED))). Do not give either firm a credit card number!!!

This report was posted on Ripoff Report on 05/08/2014 07:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ancestrycom/nationwide/ancestrycom-unauthorized-repeat-charging-of-credit-card-provo-utah-1145202. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

How did they get your payment information?

AUTHOR: Ken - ()

SUBMITTED: Thursday, May 08, 2014

POSTED: Thursday, May 08, 2014

It's most likely you signed up for this...

Explore the world’s largest online family history resource – FREE for 14 days.

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How would that be a Ripoff?

Also, (((REDACTED))) hasn't been around by that name for a few years now. When you sign up for the service, the contract is for a fixed number of months, usually 36. You have to follow the cancellation terms in the contract YOU signed or it will automatically renew for 1 year intervals. It sounds like you're a bit careless with you finances. (((REDACTED))), as it was when I signed up, is now (((REDACTED))), which I have and I have read their contract. I also used Ancestry.com for about a year and found them to be a good company with which to deal

Again, what were the Ripoffs?

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