Report: #1492319

Complaint Review: ancestry.com -

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Submitted: Thu, February 27, 2020
Updated: Thu, February 27, 2020
Reported By: Paul — Seattle Washington United States

Author Confirmed

Why?

ancestry.com United States

Phone:
Web: ancestry.com
Category: auto membership enrollment, Service Provider, Cannot reach customer service to cancel automatic shipment after free.

ancestry.com Offered a trial look at ancestry records and signed me up for a membership.

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I was informed that $44.03 was charged to my PayPal account for a membership that I did not authorize. Refused to refund. I cancelled the subscription.

Can't recommend this service: nearly every record of a relative I found was faulty.

This report was posted on Ripoff Report on 02/27/2020 05:51 PM and is a permanent record located here: https://www.ripoffreport.com/report/ancestrydotcom/offered-trial-look-ancestry-1492319. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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