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Report: #1353198

Complaint Review: Ancestry.com - Nationwide

  • Submitted:
  • Updated:
  • Reported By: batwoman — kannapolis North Carolina USA
  • Author Not Confirmed What's this?
  • Why?
  • Ancestry.com Nationwide USA

Ancestry.com renewal ripoff Nationwide

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I am posting a complaint regarding the 7 days cancellation policy for renewal of ancestry.com service.  I see a similar compaint was posted in 2011; nothing has changed with this company.  Beware signing on for the service subscription.  We originally did the DNA test kit, signed up for the 6 month service.  A renewal notice is supposed to be sent one month before the next charge is posted; no sign of it on our end.  So after noting a $99 charge on my card, I contacted ancestry.com to find out there's a mere 7 day cancellation policy after the posting (the notification of renewal is the only notice/forgiveness you will get!).  Yep, stuck with a $99 fee for a service I don't need or want.  DON'T SIGN UP FOR THE SERVICE UNLESS YOU WANT TO PAY AND PAY AND PAY!

This report was posted on Ripoff Report on 01/31/2017 06:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ancestrycom/nationwide/ancestrycom-renewal-ripoff-nationwide-1353198. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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