Ripoff Report Needs Your Help!
Report: #1526669

Complaint Review: - Lehi Utah

  • Submitted:
  • Updated:
  • Reported By: Jay — Nevada United States
  • Author Confirmed What's this?
  • Why?
  • 1300 W Traverse Pkwy, Floor 1 Lehi, Utah United States Purchased 3 test kits, they lost or activated under wrong account and refused to refund Lehi Utah

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I purchased 3 test kits. Activated the code as instructed for 1 and mailed it off. Never received test results. Called them and they said the kit was activated by a different email account. They verified I am the person that purchased the kit. But they told me they could not provide me any information on the kit test results, not even an email address affiliated with the kit activated. I requested a refund since they are not willing to provide me with a solution for a test kit they seemed to have lost. They arrogantly refused to refund or provide any solution.  This call center in the Philippines, which has access to my sensitive and financial information told me too badly. I can hear roosters crowing in the background. I filed a dispute with Discover. Discover held the charge even though ancestry NEVER RESPONDED to them and Discover NEVER requested any additional documentation. I am considering taking this to a small claims court and will file complaints. And will continue to bring awareness to this arrogant scamming company. 

This report was posted on Ripoff Report on 05/30/2023 12:13 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now