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Report: #1064157

Complaint Review: Applied Bank - Internet

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  • Reported By: Angela — Pattonsburg Missouri
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  • Applied Bank Internet USA

Applied Bank Total Rip Off Internet

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I have called and complained multiple times in regards to a purchase charge that occured monthly that I did not authorize. I asked them to block the purchase that I had never authorized the purchase. They told me each time that the company the money was going to had my personal information and that they could not stop payment.

I was a single mom with bad credit when I started this card and was doing everything that I could to improve my credit. After having so many issues with the company I did everything that I could to get it paid and closed. I cut the card up over a year ago and continued paying it. I have never had a late payment on it.

The interest was extremely high, they charged a monthly maintence fee of $15 and every month that I had the card this purchase of $19.95 popped up. They would tell me that I needed to deal with the company charging the card but I never could get information on who the business actually was to work it from that side. Applied bank's customer service is very frustrating and is absolutly no help.

I truely feel like the $19.95 charge was additional money going to them that I paid each month for all most ten years. I closed the account yesterday after I finally hit a zero balance on the 28th of June. I had tried multiple times from that day to contact them to close the account but they have inconvient hours, a very frustrating automated system and my call would be disconnected time and time again. Finally on Jul 2nd I spoke with a rude customer service agent that closed the account. Today I got on to see if the account was closed and there was $54 dollars in charges. I had another $15 monthly maintence, the same $19.95 as every month before,  and a charge lable as Yahoo for $19.95. I cut this card up over a year ago and have not authorized any payments from Yahoo. Again I was told that the companies had my information so it was really not their problem and the charges came through on the 1st and I closed the account on the 2nd. I will pay the $54 to keep it from being a negative mark on my credit but it makes me sick to give this worthless company a cent more of my money.

This report was posted on Ripoff Report on 07/03/2013 11:04 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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