Apria Healthcare ApriaApria HC Fraudulent Corporation, terrible customer relations San Jose California

Apria Healthcare indulges in fraudulent practices and has rude customer representatives.

My husband is a colostomy patient (colon cancer). On advice of the home health nurse through secondary to Medicare, we became customers of theirs (Apria).

For 2 weeks, I fought with Apria to get the wafers (seals( and ostomy bags. I have spoken to 8 people, 2 of which are supervisors to resolve the issues.

Last week, 10 June 2015 I finally was able to place an order with them for bags and wafers. They took my check by phone-1 authorized co-pay- and did not ship the whole order. I only have wafers.

The home health nurse spoke with yesterday called them and Apria guaranteed that the bags would be here at 9 this morning. It is now going on 3 o'clock. I spoke with 1 customer rep who gave me invalid tracking number for the big 3 shippers and a supervisor today who used the eff word before rudely hanging up and calling back 3 more times and using curses at my husband.

I told them (Apria)  that by the close of business today the bags will be here or my money put back in my account and I was laughed at by a male supervisor today.

Now, I have to get ready to take my husband to the ER, as he has a zip-lock bag duct taped to his belly which has ulcerated the skin and pus is flowing.

Tomorrow, I call a contingency attorney, the state attorney general of FL (where I live) and the state attorney general of CA where corporate is.

I am done. The home health nurse is DONE.