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Report: #1372731

Complaint Review: Ashley Furniture - Alpharetta Georgia

  • Submitted:
  • Updated:
  • Reported By: Moe — Cumming Georgia USA
  • Ashley Furniture 5980 North Point Parkway Alpharetta, Georgia USA

Ashley Furniture Beware of the scam Alpharetta Georgia

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Store Location: Ashley in Alpharetta

Got a couch from these. Happy about it. But horrible shopping experience. 1) the sales person was handling two sales at the same time. We had a 16 month old with whom we had to wait while the sales person would disappear after every 10 minutes. We didn't feel important. 2) he started the conversation about the protection package for $239.00. We said we had it on our old sofas but never used. So don't want it. Then once we finalize our sectional, he pitches the protection package again. We decline. Then the manager comes over to finalize the sale. He pitches the protection package. I decline again. Finally sale is made. Guess what? It has the protection package for $239.00 on it. My 16 month old is now in car with his mom as I am trying to get this charge removed. After 15 minutes. They say it's removed. And that my bill won't have it. Last night I login to pay my bill. Guess what? It has $239.00 on it. I notice things like this on billing. I wonder how many people don't notice and just pay for it.

This report was posted on Ripoff Report on 05/11/2017 04:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ashley-furniture/alpharetta-georgia-30022/ashley-furniture-beware-of-the-scam-alpharetta-georgia-1372731. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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