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Report: #1424169

Complaint Review: Ashley Furniture - North Las Vegas Nevada

  • Submitted:
  • Updated:
  • Reported By: Traumatized628 — N LAS VEGAS Nevada United States
  • Ashley Furniture 6425 N Decatur Blvd North Las Vegas, Nevada United States

Ashley Furniture Ashley HomeStore Company delivered bed bugs to my new home and ignored my issue and told AMEX I never contacted them about it. North Las Vegas Nevada

*Consumer Comment: Ashley Couch has bugs

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We Purchased all new furniture from Ashley Furniture for our newly purchased home. I was fairly pleased with the overall detail of the furniture however i work 2 jobs and actually rarely sleep overnight because my 2nd job is from 11pm to 7am. For the first two and a half weeks of receiving the furniture I worked every night and didnt get a chance to sleep thru the night and my day shift job is from 830 Am to 530 Pm unless I have overtime. My girlfriend started telling me she was having little bumps on her and she said they feel like bites. So on my off days I started to notice the same. One night around 3:30 am I feel a very hard pinch and wake up to being bit by a bug which I crushed and blood splattered from it me not knowing what it was dismissed it.

The next weekend I experienced the same thing it wasnt until about a week later I got waken up the same way but this time I saw other bugs and was able to take pictures of them to figure out what the hell they were. BED BUGS i always thought that was just a night time saying but they are definately real and annoying. I saw them crawling behind the tufted headboard buttons. After calling an exterminator he explained the severity of bed bugs and that it was an Issue that needs to be addressed immediately and the cost was approx 2700-3200 dollars to kill them and make sure the dont infest your home.

I called Ashley Furniture Store and spoke with an hmccord that all I remember cause thats the name on the email I sent. She stated she would talk to corporate and get back to me. After getting no response or feedback I contacted AMEX to help me dispute the charge. It took them till today to say that they cant reverse the charges from the info they received from Ashley Furniture. I tried to not resort to this but from all the trouble and issues I am dealing with still trying to rid myself of these annoying, painful critters I felt I had to let this be known cause Im sure others are experiencing the same things and being the little guys no one fights for us. I will never purchase another Item from them again especially if nothing is done and my next venue will be Social Media

This report was posted on Ripoff Report on 01/20/2018 09:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ashley-furniture/north-las-vegas-nevada-89131/ashley-furniture-ashley-homestore-company-delivered-bed-bugs-to-my-new-home-and-ignored-m-1424169. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Ashley Couch has bugs

AUTHOR: Elaine - (United States)

POSTED: Sunday, July 22, 2018

I bought A sofa bed couch from Ashley and now I am noticing bugs in it.   Driving me nuts.  I have killed two so far and know more will be showing up........

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