Ashton Drake Galleries Added me into an unwanted subscription and wont stop charging me after canceling it Brownsville TX

On December of last year I ordered a doll from them as a gift to my mother, but apperently no matter how hard I looked for that click option that said I would become part of a subscription plan there was none. Yet, it seems that they did not add an option to say you are only buying one doll because they automatically shove the subscription into you. I received the doll on time for Christmas but by January another was sitting at my post office, it is when I realized, yes, they kindl did me the favor to charge me $33 dollars for an unwanted item. 

Upon messaging them I waited for 2 weeks for an answer that said I had been removed from the subscription plan and to return the doll. YEY! Not. I returned the doll and asked for my refund. No refund came, instead I am STILL being charged for an item I do not have. 

This company has poor costume services. All was well, really, I never had issues and now I see why people complain so much of it. I can't seem to get free of their bloodsucking snare now. I just simply want them to stop charging me and refund me for an item I returned. There is poor costumer service here, and just a complete led in to steal people's money.