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Report: #1148977

Complaint Review: Aspen Dental - Warwick Rhode Island

  • Submitted:
  • Updated:
  • Reported By: Tammy — West Warwick Rhode Island
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  • Aspen Dental 1000 Bald Hill Rd Warwick, Rhode Island USA

Aspen Dental Free Exam & X-rays turned into $3000 "deep-cleaning" SCAM Warwick Rhode Island

*Consumer Comment: Corporate clinics not a good choice

*Consumer Comment: Question

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I was temporarily without dental insurance, and saw the ads for Aspen Dental stating:

 

No Insurance?

Free New Patient Exam & X-rays *

*$19 in IL & TN

 

This sounded like a good deal, so I booked the appointment. It took more than 2 hours and 15 minutes. On top of the huge lack of respect for my time, the dentist, technician and office manager all claimed I needed a "deep cleaning and scaling" to the tune of nearly $3000. I had seen my own dentist 6 months ago who expressed no concerns at all. The office manager pulled a high pressure sales pitch telling me that it was risky to my health for me to not have the deep cleaning done. They would gladly finance the procedure for me. She did not want to let me leave. I kept asking if I could have a routine cleaning while I saved the money for the deep cleaning, and she told me that was not possible. When I refused to sign anything and left the office, I promptly received a bill for nearly $300 for my "FREE" exam and x-rays. The bait and switch had failed, so they decided to bill me for the services they advertised for free.

 

This is a huge scam and I will be filing a complaint with the Rhode Island Attorney General's office tomorrow morning. Steer clear of Aspen Dental - do not fall prey to their deceptive practices. See a reputable, licensed dentist with good, honest people and save yourself much time and aggravation.

This report was posted on Ripoff Report on 05/22/2014 03:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aspen-dental/warwick-rhode-island-02886/aspen-dental-free-exam-amp-x-rays-turned-into-3000-deep-cleaning-scam-warwick-rhode-1148977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Corporate clinics not a good choice

AUTHOR: Seasoned dentist - ()

POSTED: Monday, June 09, 2014

If you HAVE TO for financial reasons, please get your teeth cleaned at a dental hygiene or dental school rather than a corporate dental chain clinic. It will take a lot of time, but will save you money.

If some of my patients need to pinch pennies, I recommend going to these schools one time a year, and my office the other time in the year. The reason is, hygiene schools are good working with gums, but sometimes miss decay, especially under crowns.

Chain clinics like the one you visited are actually operating illegally, with a dentist "fronting" as the owner when they are not. We dentists are concerned about this problem, and trying to close them. However, the corporations have big pockets to hire lawyers and pay off politicians, so their consumer ripoffs continue.

NEVER go to a dental chain clinic owned by private equity investors. You are asking for trouble.

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#1 Consumer Comment

Question

AUTHOR: Stacey - ()

POSTED: Thursday, May 22, 2014

 If you had (in your own words)  I had seen my own dentist 6 months ago who expressed no concerns at all. Then what is the reason you needed to go to this facility?  That just makes no sense.  If you did not like their terms what is the reason you did not get up and walk away??? And NO I do not work for this dentist or any other but I do know if you neglect your teeth then it does cost alot of money (in my case 5700.00)

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