ASUS Rebate Denial  Internet

Purchased wireless router at Frys Electronics, with $10 rebate offer.  Submitted all required paperwork by mail.  First filled out online information, which tricked me into accepting $9 American Express gift card in two weeks instead of waiting two months for a check.  By email on August 8, I was told that the signed claim form had not been submitted.  I know it was.  The email also said that I could not resubmit it because I was more than 30 days since purchase.  July 11 through August 8 is 28 days.  The mailing address for claim forms is in El Paso, Texas -- I suspect claims are processed by cheap labor across the border in Juarez, where it's easier to shred claims than to honor them.